Privacy Policy

The protection of your personal data is of particular importance to us. Wir verarbeiten Ihre Daten daher ausschließlich auf Grundlage der gesetzlichen Bestimmungen (z.B: DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in our company.

Contact with us
If you contact us using the form on the website, by e-mail, telephone, fax, letter or in person, the data you provide will be stored by us for at least six months for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

Data storage
The data you provide, such as your name, address, telephone number, e-mail address and information about your specific project, is required to respond to your inquiry, to carry out non-binding or pre-contractual measures (e.g. preparation and transmission of quotations) and, where applicable, for the subsequent performance of the contract. Without this data, we will unfortunately not be able to answer and transmit your request or conclude the contract with you. This data will not be passed on to third parties without your express consent, with the exception of the transfer of information necessary for the fulfillment of the contract to our trusted service providers: to our tax advisor to fulfill our tax obligations to our IT service provider for e.g. necessary security measures of our data (backups). to independent subcontractors that are relevant for the fulfillment of the contract. All service providers listed here are based in the EU and are also subject to the GDPR. If no contract is concluded, the data stored by us will be deleted after 12 months. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the statutory retention periods (e.g. warranty, product liability, tax retention period, etc.). Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 (1) (a) (consent) and/or (b) (necessary for contract performance) of the GDPR.

Photos published on our website
The photos of our products, business premises, employees or customers published on our website are limited to this website and are strictly subject to statutory property rights. Copying, saving, reading out, reusing, processing and/or publishing in any other way requires our express consent and is prohibited until then. Any infringement will be reported to the police without exception.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website more user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser the next time you visit our website. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.

Web analysis
Our website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses such targeted cookies. You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de Cookies are used for this purpose, which enable your use of the website to be analyzed. The information generated in this way is transferred to the provider’s server and stored there. Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent) and/or f (legitimate interest) of the GDPR. Our concern within the meaning of the GDPR (consent) is the improvement of our offer and our website.

IP anonymization
With the “IP anonymization” function, your IP address is recorded by Google, but immediately pseudonymized – e.g. by deleting the last 8 bits. This means that only a rough localization is possible.

Plugin / objection to data collection
You can prevent the collection of data generated by the cookie and related to your use of the website to Google and the processing of this data by Google via your browser settings, or by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de You can also prevent the collection of your data by Google Analytics via this link (an opt-out cookie is set): Deactivating Google Analytics You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Deactivation of website tracking
You can prevent Google Analytics from collecting data on this website by clicking on the following link. An opt-out cookie is set to prevent the future collection of your data when you visit this website. Please note that deleting cookies requires them to be deactivated again. Click here for Google Analytics Opt-Out Server-Logfiles The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. (browser type, browser version, host name, time, operating system, referrer URL). This data is not merged with other data sources and is only checked in the event of unlawful use of our website.

Use of social media
Our website offers you the opportunity to share links to our content on social media platforms by means of so-called “social bookmarks”, whereby no personal data is initially transferred to these providers. Personal data is only transmitted if you click on one of the social media icons: When you access the website of the respective social media provider, data is automatically transmitted to the respective service provider and stored there (e.g. in the case of US providers in the USA). We have no influence on the data collected and data processing procedures, nor are we aware of the full extent of the data collection, the purposes and the storage periods. Further information on the purpose and scope of data collection and its processing by the respective social media service can be found in the data protection declarations of these providers provided below. There you will also find further information on your rights in this regard and setting options to protect your privacy: Xing: https://www.xing.com/privacy Linkedin: https://www.linkedin.com/legal/privacy-policy

Use of our forum
The forum on our website is a platform of C3-Consult and is intended to serve as an exchange of information and experience for Comos users and Comos administrators. Both questions and solutions that have already been implemented can be entered. Neither C3 nor the source of the solutions assumes any liability or responsibility for the facts expressed in this forum, the application of the solutions found in this forum and any loss of data in the database! Everyone is responsible for the information posted, the protection of any third-party rights and any data backup. In order to post in the forum, it is necessary to register by entering your e-mail address, a password of your choice and a user name of your choice. There is no obligation to use a clear name; pseudonymous use is possible. If you register a forum account, your user name, password and e-mail address as well as all information you enter in the forum will be saved. If you delete your account, your public statements, in particular contributions to the forum, will remain visible to all readers. All other data will be deleted.

Integration of third-party technologies
Links, services or libraries of third parties are integrated on our website (e.g. Google Maps, etc.). This involves accessing the resources of these providers from external servers (and thus also the transmission of data such as the IP address), which may be located outside the European Union (e.g. Google). We have no influence on the data collected and data processing procedures, nor are we aware of the full extent of the data collection, the purposes and the storage periods. Further information on the purpose and scope of data collection and its processing by these third parties can be found in the respective data protection declarations of these providers. There you will also find further information on your rights in this regard and setting options to protect your privacy.

Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority, Wickenburggasse 8-10, 1080 Vienna, Tel +43 1 52 152-0, eMail: . You can reach us using the following contact details.

General
We reserve the right to amend this privacy policy at any time with effect for the future; the current version is available on our website.